Clients

fundi247

Client:
WS Technology Consulting
Industry:
SMEs
Service:
Software Development
Project:
Fundi247 Digital Technician Marketplace
Abstract:
One of major challenges, in emerging African economies, is organization of its marketplaces. Whether you are in Tanzania, Ghana or South Africa, it is common to see technicians advertising themselves on street corners or customers looking for plumber or electrician through a network of friends or family members. Fundi247 application addresses this common problem and connects customers and technicians through digital marketplace. It provides customers with hassle-free, efficient way of finding technicians at their fingertips.
Approach:
WS Technology analyzed market situation and developed this application using Agile Development methods and Xamarin mobile development platform. This allowed our team to deliver native Android, iOS and Windows applications very quickly.
Solution:
Fundi247 application is a digital marketplace that connects rated and vetted technicians with customers. The application allows customers to find highly-rated and trusted technicians through mobile technologies while giving technicians an opportunity to promote their expertise. In application, customers can rate and comment about technicians’ performance as well as view technicians’ profile, expertise and location. In the near future, Fundi247 application will also include in-app payments as well as other financial services such as digital credit, savings, insurance and training.

nembo

Client:
Office of Treasury Registrar
Industry:
Financial Services
Service:
Software Development
Project:
Financial Analysis and Reporting System (FARS)
Abstract:
Office of Treasury Registrar (TRO) has been tasked by the Government of United Republic of Tanzania with responsibilities of holding all investments comprised of in the paid up capital of Public and Statutory Corporations (PSCs) as well as in private investments where the Government owns shares or interests in trust for the President and for the purposes of the Government of the United Republic of Tanzania. In reviewing performance of government entities, TRO is required to analyze financial reports of all government-owned entities in a timely manner and advice government accordingly. Prior to implementation of FARS, government entities used to deliver financial reports in hard copies and this created major backlog in data entry and data analysis.
Approach:
WS Technology worked closely with TRO team to review requirements and gather additional information related to the project before embarking into FARS software development. We used agile software development methodology and ensured that development cycle was consultative to all stakeholders.
Solution:
WS Technology developed Electronic Data Interface (EDI) that allows PSCs to submit data electronically using Microsoft Excel spreadsheets. Once data has been reviewed and approved by PSCs, it is transmitted to FARS database. WS Technology also developed data analytics module that displays PSCs’ individual performance as well as sector and portfolio performance. This has allowed TRO analysts to spend most of their time doing performance analysis report generation instead of data capturing.

Swiss Aid

Client:
SwissAid
Service:
Software Development
Project:
Macho Sauti Platform
Abstract:
SwissAid Tanzania supports a community of small scale farmers in Masasi, Nanyumbu and Mtwara Rural districts by leveraging sustainable agriculture as means to reach enhanced livelihood. Key element of this program is to combine expert agronomist knowledge and technical backstopping, with traditional knowledge and cultivation methods with the aim to develop agro-ecological solutions adapted to the local context.
Approach:
WS Technology worked closely with SwissAid team, reviewed requirements and gathered additional information related to the project before embarking in software development for Macho Sauti Platform.
Solution:
WS Technology reviewed programming codes for Macho Sauti and further developed and tailored smartphone application and web platform for Macho Sauti program, including providing hosting solution for the platform. The application has allowed small scale farmers to interact with each other on the platform by sharing pictures, videos and comments about various agricultural topics. Currently, WS Technology Consulting continues to work with SwissAid by providing technical support and training when it is required.

Client:
Ariel Glaser Pediatric AIDS Healthcare Initiative
Industry:
Healthcare
Service:
Software Development
Project:
Database Integration Project
Abstract:
Ariel Glaser Pediatric AIDS Healthcare Initiative (AGPAHI) aims to improve the health of children and families in Tanzania including prevention and elimination of pediatric HIV/AIDS by working in partnership to create and implement sustainable healthcare programs. Several decentralized databases are used to capture data for various services provided by AGPAHI. As number of centers is growing, management of these databases is becoming cumbersome and AGPAHI started to look for an effective way that will improve data management and analysis.
Approach:
WS Technology reviewed AGPAHI Database System requirements and involved relevant stakeholders. Following system review, Joint Application Design (JAD) session was carried out and included AGPAHI’s Data Management and MIS teams.
Solution:
WS Technology developed centralized Database which integrated all AGPAHI decentralized databases. This new architecture allows AGPAHI centers to submit data securely to a central database through Virtual Private Network (VPN) and data analysis can be carried out immediately from the Head Office in Dar Es Salaam. This solution has given AGPAHI staff more time to analyze data and reduced time and costs used to travel to upcountry centers.

Client:
Bill & Melinda Gates Foundation
Industry:
Financial Services
Service:
Project Management and Strategic Consulting
Project:
Digital Financial Services Advisory
Abstract:
In countries where digital payment systems have taken hold in poor and rural communities, specifically in Kenya, Tanzania, and Uganda, Bill & Melinda Gates Foundation’s Financial Services for Poor (FSP) team works with banks, insurance companies, and other providers to increase the range of financial services that people can access in digital form. Many of these services are designed to meet the specific household management needs of low-income people, particularly smallholder farmers and women. FSP requires project management services and local presence to manage several initiatives that it has in Tanzania.
Approach:
WS Technology works with FSP team to analyze what FSP needs to achieve and apply its knowledge of Tanzanian market and local culture to manage FSP initiatives.
Solution:
WS Technology provides advisory and project management services to FSP team. It also provides strategic support to FSP’s grantees so that they can deliver financial services to the poor in alignment with Tanzania’s National Financial Inclusion Framework

Client:
TANCOAL Energy
Industry:
Mining
Service:
Software Training
Project:
Oracle R12 ERP Training
Abstract:
TANCOAL Energy is a joint venture between National Development Corporation of Tanzania and Intra Energy Tanzania, a subsidiary of Intra Energy Corporation of Australia. TANCOAL has implemented Oracle R12 Enterprise Resource Planning (ERP) System and it needed a consultant who can provide training to its Accounting Team members in Dar Es Salaam
Approach:
WS Technology used live class model and provided training at client site. Each trainee accessed courses through web-based interface and WS Technology trainers could access and follow courses exercises online.
Solution:
WS Technology provided Oracle R12 ERP Training covering General Ledger, Inventory Management, Payables, Asset Management and Receivables modules.

Client:
Azania Bank Limited
Industry:
Banking
Service:
Project Management
Project:
IT Systems Audit Project Management and Quality Assurance
Abstract:
Azania Bank Limited is one of the leading, medium-sized banks in Tanzania, with 15 branches in Dar Es Salaam, Arusha, Mwanza, Shinyanga and Geita regions. Demand for financial services, especially in rural areas, and competition in Financial Services industry have caused Azania Bank to expand rapidly in the last few years. However, this expansion has also stretched Azania Bank IT capability and forced the bank to review its technology operations and ensure that technology supports business strategy effectively and efficiently.
Approach:
Azania Bank hired KPMG Consulting Firm to conduct IT Systems Audit. The objective was to ensure that IT Systems are capable of supporting Bank’s Business Strategy. Since Azania Bank lacked internal capacity, WS Technology Consulting provided Project Management services as well as Quality Assurance Services to ensure that KPMG are delivering services as per agreed Terms of Reference.
Solution:
WS Technology reviewed all deliverables issued by KPMG and ensured that deliverables are addressing the required issues and meet quality standards that were agreed in Terms of Reference. In addition, WS Technology Consulting recommended implementation approach for the proposed solutions to Azania Bank.

Client:
W Stores
Industry:
Retail
Service:
Software Development
Project:
Voice over Internet Protocol (VoIP)
Abstract:
W Stores is one of the major retailers in Tanzania, with stores in Dar Es Salaam and Arusha. Business growth and customer service demands required W Stores’ employees to communicate frequently between 4 stores in Dar Es Salaam and Arusha using landline and mobile communication. In the last few years, cost of communication was increasing very sharply and affecting operations as W Stores was struggling to maintain communication costs while provide effective customer service to its clients.
Approach:
WS Technology studied W Stores’ telephone infrastructure and phone records to determine frequency, quality of calls, number of calls and cost structure built around maintenance of W Stores communication network. Following a detailed analysis, pain points were identified and solution proposed.
Solution:
WS Technology recommended improvement of W Stores Wide Area Network (WAN) and implemented Voice over Internet Protocol (VoIP) technology that included a Hybrid VoIP PBX. This solution allowed W Stores to integrate its traditional PBX infrastructure into a new VoIP solution; increased ability to make more calls at a cheaper rate and acquired capability to make free VoIP calls within W Stores WAN. Within the first year, W Stores was able to reduce its communication costs by 60% through better controls and elimination of paid calls within its stores. In addition, the solution has improved customer service among its customers.

Client:
Touch Foundation
Industry:
Healthcare
Service:
Software Development
Project:
Android Mobile Application
Abstract:
Touch Foundation wanted to collect healthcare data in an efficient and secure way, across its project locationswithin Lake Victoria regions, in Tanzania. The challenge was to find a solution that would allow Touch Foundation to collect and share data efficiently, especially in remote rural areas where there is limited network capability. Also Touch Foundation wanted to transmit data securely from Point A to Point B without breaching HIPAA Data Security Guidelines.
Approach:
WS Technology reviewed Touch Foundation requirements and gathered additional information related to the project. In addition, WS Technology reviewed client’s Network Capability and its ability for support current and future needs of the project and used Agile Software Development Cycle to design and develop the required solution.
Solution:
WS Technology designed, developed and implemented Mobile Application running on Android Operating System 2.3 or higher to collect data while allowing mobility of Data Scribers. The mobile application has the ability to work in both online and offline modes, crucial development that allows Data Scribers to collect data even when network connectivity to the Mobile App is not available. Once network connectivity has been re-established, data will be transmitted to the Central Database hosted at Client’s location in identified secure transmission. Now Touch Foundation has capability of populating its Central Database with field data about twice a day compared to previous setup that could take several days before researchers had access to data for analysis. In addition, the system provided capability to synchronize data between mobile applications and Central Server as well as Data Export through Microsoft Excel Spreadsheets.